Privacy Policy

At Favori Rent A Car, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our vehicle rental and airport transfer services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you contact us or make a reservation:

  • Full name
  • Email address
  • Phone number
  • Pick-up and drop-off details
  • Rental dates
  • Driver’s license information (when required)
  • Payment information (processed securely through our payment providers)
  • IP address and browser information
  • Any information you voluntarily provide through contact forms, WhatsApp, or email

How We Use Your Information

We use your personal information to:

  • Process and manage vehicle reservations
  • Provide airport transfer services
  • Respond to inquiries and customer support requests
  • Confirm bookings and send important updates
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

We never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance security

You can disable cookies through your browser settings at any time. Some features of the website may not function properly if cookies are disabled.

Third-Party Services

Our website may use trusted third-party services, including:

  • Google Analytics
  • Google Maps
  • WhatsApp
  • Payment providers
  • Booking and reservation systems

These services may collect certain information according to their own privacy policies.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Although we strive to use commercially acceptable methods to protect your information, no method of online transmission or electronic storage is 100% secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your reservation
  • Provide customer support
  • Meet legal, accounting, and tax requirements
  • Resolve disputes

When your information is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict or object to data processing
  • Request a copy of your stored information
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are intended for individuals who meet the legal age requirements for renting a vehicle. We do not knowingly collect personal information from children under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

Favori Rent A Car

Website: https://favorirentacar.com

Email: [email protected]

Phone: +383 XX XXX XXX

Kosovo

Thank you for trusting Favori Rent A Car. We are committed to protecting your privacy while providing reliable car rental and airport transfer services throughout Kosovo.